{"product_id":"7-lessons-in-managing-difficult-people-master-problem-people-basics-in-7-steps-paperback","title":"7 Lessons in Managing Difficult People: Master Problem People Basics in 7 Steps - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eDavid Cotton\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003cb\u003eA SHORT COURSE IN BETTER PEOPLE MANAGEMENT.\u003c\/b\u003e \u003cbr\u003e\u003ci\u003e7 Lessons in Managing Difficult People \u003c\/i\u003eis a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e * Lesson 1: Understanding and preventing difficult behaviour \u003cbr\u003e * Lesson 2: Developing your skills for managing difficult people \u003cbr\u003e * Lesson 3: More advanced skills for managing difficult people \u003cbr\u003e * Lesson 4: Managing specific types of difficult behaviour \u003cbr\u003e * Lesson 5: Feedback that works and critical converstions \u003cbr\u003e * Lesson 6: Managing conflict \u003cbr\u003e * Lesson 7: Getting support and escalating issues \u003cp\u003e\u003c\/p\u003e Explore the main themes and ideas of managing difficult people, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises. \u003ci\u003e7 Lessons in Managing Difficult People \u003c\/i\u003eis your fastest route to success. \u003cp\u003e\u003c\/p\u003e\u003cb\u003eABOUT THE SERIES\u003c\/b\u003e \u003cbr\u003e\u003ci\u003e7 Lessons\u003c\/i\u003e are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eDavid Cotton is an international trainer, speaker, facilitator and author. He is a Felow of the British Institute for Learning and Development, a Member of the Institute of Leadership, and an accredited DISC practitioner. He has run a successful consultancy since the 1980s, working on 4 continents and more than 30 countries.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 128\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.62 x 7.71 x 4.96 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e September 08, 2026\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":50528919912696,"sku":"9781399830652","price":19.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0698\/5629\/7208\/files\/RjbsAXYOWY9781399830652.webp?v=1789635042","url":"https:\/\/barneysbooksellers.com\/products\/7-lessons-in-managing-difficult-people-master-problem-people-basics-in-7-steps-paperback","provider":"Barney's Book Sellers","version":"1.0","type":"link"}