Building Quality Management Systems: Selecting the Right Methods and Tools - Paperback
Building Quality Management Systems: Selecting the Right Methods and Tools - Paperback
Details
by Luis Rocha-Lona (Author), Jose Arturo Garza-Reyes (Author), Vikas Kumar (Author)
This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, it provides the basis for creating a quality management-culture, and can help professionals and organizations to succeed in becoming a world-class organization.
Author Biography
Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar
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