Crimes of a Missed Demeanor: The Delicate Art of Effective Customer Service - Paperback
Crimes of a Missed Demeanor: The Delicate Art of Effective Customer Service - Paperback
Details
by Josh Soule (Author)
"Can I help you?" "Thanks, have a good day."
Basic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business?
- How to make your customer interactions personal
- How to deal with conflict in the workplace
- How to stand up to verbal abuse from a customer
- Money-saving strategies,
- And much more!
By the end of this book, you will make a plan of your own on how to revamp your customer service skills.
Don't delay on this powerful tool for your career!
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